1	"TalkSwitch" TalkSwitch Transforming Small Business Communications
2	The Manufacture Centrepoint Technologies Established in 1990 Focus on telephone solutions for small, branch, franchise, and home-based offices Bring big business phone system power into the reach of smaller businesses Feature-rich TalkSwitch released in 2000; in use at thousands of businesses
3	Smaller Business Market Needs Businesses with 1-20 phone users have special needs Low head count and lack IT staff or experience More mobile, virtual organizations Nearly 30 million tele-workers in North America Over half of U.S. workforce to be mobile by 2006 Limited budgets restrict new equipment purchases Require sophisticated telephone call handling Improve productivity Control communications costs Present a professional image Stay connected in all work zones
4	The Solution TalkSwitch Powerful telephone solution that fits the budgets of most small businesses and delivers sophisticated call handling
5	TalkSwitch Advantages Provides a full solution - more affordable than most traditional PBX systems Richer in features than standard/multi-line sets and cordless systems, telco services Provides more control and lower cost of ownership than Centrex Lower set costs, more call handling flexibility, remote capabilities and line sharing than key systems
6	All-In-One TalkSwitch System PBX power at unprecedented prices Designed specifically for small businesses with up to 20 phone users Very competitive pricing starting with 2 line/4 extension system Unique modular architecture scales up to 16 lines/32 extensions over a LAN
7	Networking/Expandability
8	TalkSwitch Product Overview
9	Add Value in All Work Environments
10	Built-In TalkSwitch Features (1 of 4) Auto Attendant: 9 available Auto Attendants, which can be cascaded Multi-tenant capabilities Mode scheduling based on time of day and day of week Voicemail: Full featured voicemail system standard 22/26 voice mailboxes for the TalkSwitch24/48-NLS (max 104) 4 port voicemail per system (max 16 ports) Additional voicemail/auto attendant time add 30, 60, 120, 270 minute upgrade modules Dial-By-Name Directory: Allows callers to reach their party by entering the first three letters of the last name
11	Built-In TalkSwitch Features (2 of 4) Remote Extensions/Call Forwarding: Calls can be forwarded directly to a remote location or mobile phone directly by the auto attendant or transferred by someone in the office 3 modes Trunk to Trunk, Centrex Transfer and Clear, 3-way Conference Calling Maintains call control (Unified Message Center) Call Cascade: TalkSwitch can make 3 attempts to locate you internally or remotely before sending the caller to voicemail Calls can be re-routed to either a local extension, remote extension, ring group, voice mail, announcement or another auto attendant Ring Group: A group of extensions that ring in unison Different ring cadences allow you to identify incoming callers before picking up the phone
12	Built-In TalkSwitch Features (3 of 4) Call Queue: Queue callers to individual extensions or ring groups (UCD) Call Screen: Records a caller’s name, then plays it back to the recipient, who can accept or redirect the call Call screening can be enabled on Local and Remote extensions Remote Message Notification: To inform you that you have received new voice mail messages while you are out Support for pagers or cell phones Caller ID: Internal extension to extension as well as from external callers Call Park: Park callers at 1 of 10 available locations for easy retrieval from any internal extension
13	Built-In TalkSwitch Features (4 of 4) Call Hold: Multiple callers can be placed on hold simultaneously Intercom: Local Extensions can intercom any Local, Remote or Ring Group Extension Call Transfer: Calls can be transferred both automatically or manually to any extension Call Pickup: Calls ringing at any other extension can be picked up from any Local Extension Music on Hold: You control what your clients hear - radio, CD’s, even custom messages created by you PA Announce: Announcements can be made over a PA system for parked calls
14	Suggested CO Features Hunt / roll over 3-way conference calling Caller ID
15	Phone Set Options TS100 Cybiolink Screenphone ST-118B BT-118B
16	TS100 Single-line analog telephone Caller ID and call waiting Voice mail waiting indicator Speakerphone Mute and flash buttons Dual headset jacks Dataport Pre-programmed buttons: Call hold Call transfer Cancel transfer Conference calling Do not disturb Voicemail retrieval 1-year warranty
17	Cybiolink Screenphone Single-line ADSI Screenphone Caller ID, Call Waiting VMWI Speakerphone Mute and Flash Buttons 2.5mm Headset Jack Pre-programmed buttons: Idle Menu: DND, Paging, Pickup, UnPark, VoiceMail, VAR Support Connected Menu: Transfer, Conference, Flash, Hold, Park
18	ST-118B Single-line Analog Telephone Caller ID, Call Waiting FSK VMWI Speakerphone Mute and Flash Buttons Integrated RJ-22 Headset Jack with LED Programmable Buttons 99 Name/Number Directory Ultra Large Fonts for Easy Viewing Desk or Wall Mount A/C Adapter Required for Speakerphone/LCD function (included) 1 Year Warranty
19	BT-118B Single-line Analog Telephone Caller ID, Call Waiting FSK VMWI Speakerphone Mute and Flash Buttons Integrated 2.5mm Headset Jack 10 Programmable Buttons 99 Name/Number Directory Desk or Wall Mount A/C Adapter Required for Speakerphone/LCD function (included) 1 Year Warranty
20	Summary TalkSwitch is a proven all-in-one PBX solution that provides sophisticated telephony features at an affordable, market-entry price TalkSwitch is easy to deploy and manage; simple to install, configure and maintain Works with standard analog phones, including Cybiolink phones, offering a platform for long-term relationships