CTSource Inc. - Corporate Overview

Since 1983

CTSource, Inc. is a provider of voice and data communication products and services, including network engineering. The Company, headquartered in Salem MA, has been offering quality networking and telephone interconnect products and services since 1983.

CTSource has been a pioneer in the development, installation, and support of software-based voice communication platforms that integrate the power of computers with enhanced telephone calling. Its convergent technology voice communication solution platform utilizes the TeleVantage system, developed by Vertical. This system incorporates proven technologies from market leaders Intel and Microsoft. Companies and organizations are using this market-proven telephony platform worldwide.

Evidence of CTSource expertise and experience with such system platforms is best reflected by the continual ranking of CTSource among the top 5 resellers worldwide of the TeleVantage system. In addition, CTSource and its TeleVantage platform have been designated by the Massachusetts Bar Association as the exclusive endorsed telephone system provider to its membership.

CTSource customers cut across a broad range of businesses, including private and public companies, for-profit and not-for-profit organizations. All clients have demonstrated double-digit operating and bottom line profit improvements from their use of the CTSource communications platform. Among CTSource customers are:

                            Harvard University          Massachusetts Institute of Technology

CTSource started as a telephone interconnect and then evolved into a network support house. CTSource has been supplying its clients with solid technical advice and products ever since. CTSource has always been focused on the needs of the small and medium sized business, and we are constantly looking for ways to help our clients improve communication and increase productivity.

Michael F. Carpenter, President, CEO, and Chief Technology Officer of CTSource, is a charter member and Past President of the CT Pioneers (www.ctpioneers.org) a national organization of resellers founded in 1995 to concentrate on the convergent technology space. “Our mission is to promote growth in the CT Industry through a commitment to education, interoperability, and standards.”

Mike is also very active on a national basis in teaching other resellers – who would normally be considered competitors - the ropes of the new industry known as “Convergent Technologies” - the blending of Voice, Data, Video and Web. “Good competition is healthy for all of us.”

Mike is also on the Computer Reseller News – Enterprise Edition editorial board. His solid insights on technology and his ability to develop practical solutions make him a popular interviewee with many writers.

To ensure on-going technical competency and high quality support to customers, and in recognition of its commitment to the convergent technology marketplace, CTSource maintains top-level certification and authorization designations with major technology providers. Included among such a group with whom CTSource has such designations are the following:

Novell	Authorized
	CNTE Certification (Certified NetWare Telephony Engineers)
MCSP	Microsoft Certified Solutions Provider
CISCO	Partner/Reseller
Nortel	Business Affiliate Program
Compaq	Certified Business Partner (and former warranty center)
Hewlett Packard	Business Partner
3COM	Routers & Switches
Siemens	Consultants Program
Lucent	Consultants Program
AT&T	Alliance Program
Citrix	Authorized Reseller
Callware	Authorized Reseller
INTEL	OEM
Envox	Developer Program
Vertical	Authorized Reseller
Dialogic	Authorized Reseller
Brooktrout	Authorized Reseller